It can be so frustrating when a member of your team underperforms. You can see the potential below the surface but you seem unable to help them realise it. You may have tried to talk to them or incentivise them with salary increases, which work for a short while before they slip back to their old unproductive ways. What can you do?

In today’s competitive market, it is absolutely essential to systematically manage the performance of employees to make them as motivated and productive as possible. It is well known that motivated staff not only work harder and longer, but are also much more likely to innovate and bring new ideas.

Coaching using the GROW model helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity.

In this course, delegates learn how to perform the role of a coach who needs to interact with employees, co-workers, team member or others to provide feedback to them. This role can be assigned to anyone including team leaders, managers, supervisors or colleagues. Whatever the role, this course prepares them to provide continuous and periodic feedback to the coachee.