Professional Scrum™ With User Experience (PSU) Certification Training

About Course

In this two-day class, students will leverage an ongoing case study to apply techniques learned throughout the class and prepare to take what they learn back to their workplace. This course is designed for Product Owners, User Experience Professionals, Scrum Masters and Developers to enable them to incorporate better design, research, and learning into their Scrum process.

Lean UX techniques focus the team toward customer-centric design and discovery. Scrum focuses the team on rapid delivery and customer feedback. By combining Lean UX and Scrum, teams learn how to drive the design and deliver in short, iterative cycles to assess what works best for the business and the user.

Leveraging Lean UX techniques, the course takes core design and research activities and illustrates how they come together with development and delivery. Attendees explore how these activities fit into a dual-track agile process (Design and Development) where cross-functional teams can collaborate to explore, experiment, and deliver value-based outcomes.

What Will You Learn?

Gain a shared understanding of what is meant by Professional Scrum
Dispel many myths about User Experience and its relationship to Agile and Scrum.
Experience how the UX mindset and the Scrum framework complement, align, and integrate.
Learn the advantages of thinking of work as problems to solve, and the Business Problem Statement’s role in this
Understand how the Scrum Team can connect more closely with end users and customers
Understand how “easily” and “quickly” we can do product development and include UX
Learn the advantages of thinking of work as problems to solve, and how Business Problem Statements can frame the discussion
Learn common patterns for employing UX practices within a Sprint and within a cross-functional team that includes UX Professionals
Learn how to plan and balance both discovery and delivery work
Leave with some UX techniques that can be accomplished within the Scrum Team
Understand how anyone on the Scrum Team can support UX practices in support of the product
Focus on outcomes and impacts over outputs
Embrace the need to release and use measurements to validate outcomes
Realize the importance of incorporating UX work as part of the Product Backlog
Learn the value of testing hypotheses with experiments
Understand how to design experiments to be as low-cost, low-risk as possible, and how to make them “ride the Truth Curve” as you increase investment

Material Includes

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) certification assessment.